Privacy Policy – Last Chance Radio

Effective Date: October 20, 2025

At Last Chance Radio, your privacy matters to us. This Privacy Policy explains how we collect, use, share, and protect your information when you access our radio streaming services—whether through Alixis, web browsers, mobile apps, smart speakers, or any other supported platform (“Services”).

By using our Services, you agree to the terms outlined in this Privacy Policy.

 

1. Information We Collect

We collect information in the following ways:

a. Information You Provide

This includes:

  • Your name or username (e.g., when creating an account or contacting support)

  • Email address (e.g., for support or optional subscriptions)

  • Linked profile or account information (when connecting via platforms like Alixis or others)

b. Automatically Collected Data

When you use our Services, we may automatically collect:

  • Listening activity (e.g., stations, genres, skips)

  • Device type, operating system, and browser version

  • IP address and approximate location (city or region)

  • Session duration and usage frequency

c. Cookies and Tracking Technologies

We use cookies and similar tools to:

  • Keep you signed in

  • Remember preferences

  • Analyze performance and usage trends

You can manage cookie settings through your browser or device preferences.

 

2. How We Use Your Information

We use your information to:

  • Stream and personalize radio content

  • Improve the performance and reliability of our Services

  • Understand listening habits and user preferences

  • Provide technical support and respond to inquiries

  • Send updates or service-related communications (only if you opt in)

  • Detect, investigate, and prevent security or fraud issues

  • Comply with legal requirements

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

  • Platform partners (e.g., Alixis or smart device platforms) to ensure service functionality

  • Trusted service providers who help us with hosting, analytics, or customer support—under strict confidentiality agreements

  • Legal or regulatory bodies when required by law or to protect our rights, users, or others

 

4. Data Retention

We retain your data only for as long as necessary to provide our Services and meet legal obligations. When possible, data is anonymized or aggregated to protect your privacy.

 

5. Data Security

We use reasonable physical, technical, and administrative safeguards to protect your personal information. However, no internet-based system is completely secure, so we cannot guarantee absolute protection.

 

6. Your Rights and Choices

Depending on where you live, you may have rights such as:

  • Requesting access to your data

  • Asking for corrections or deletions

  • Limiting or objecting to certain uses of your data

To make a request or ask questions about your rights, contact us at admin@lastchanceradio.org.

 

7. Children’s Privacy

Our Services are not intended for children under 13 (or the applicable age in your country). We do not knowingly collect personal data from children without parental consent.

 

8. Third-Party Services

We may link to or integrate with third-party platforms or content. Please note that their privacy practices are independent of ours. We recommend reviewing their privacy policies before providing personal information.

General

When connecting to our radio stream, your IP address will be sent to our radio service provider in order for us to track listening trends and provide licensing bodies with royalty reports. Once our service provider receives your IP it is immediately anonymised, deleted and becomes untraceable. This data is never sold on or passed to other companies.

iOS Apps

Last Chance Radio iOS App does not collect any user data when installed or launched on your device.

Android Apps

Last Chance Radio Android App does not collect any user data during use. In order to provide audio control during Phone App use, the App will monitor the 'state' of the phone App (Idle, in call, call ended) if applicable on your device. At no point will the App be able to listen in or derive phone numbers or data. The Android App also requires access to local storage - this is to store its configuration for faster launch times.

 

9. Updates to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we’ll let you know through the Services or other appropriate channels. The “Effective Date” at the top will always reflect the latest version.

 

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Email: admin@lastchanceradio.org
Mailing Address: po box 1072, Helena , MT 59634

 

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